How do I cancel a contract or subscription in BC?
In BC, many consumer contracts have a cooling-off period that gives you the right to cancel within a certain time after signing. For example, you can usually cancel gym memberships, cellphone contracts, and door-to-door sales contracts within 10 days. Some contracts, such as timeshares or payday loans, have longer cancellation rights. To cancel, you must notify the business in writing and keep a copy of your notice. If you were pressured or misled into signing, you may have additional rights to cancel. Learn more (opens in a new tab) from Consumer Protection BC.
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- Consumer Protection BC (opens in a new tab)
This government agency is the regulator for specific types of consumer transactions in BC.
- Peoples Law School (opens in a new tab)
The PLS website provides helpful information about consumer law and debt issues.
- Clicklaw (opens in a new tab)
Clicklaw provides helpful information about consumer law, debt, taxes and finances.
- BC Civil Resolution Tribunal (opens in a new tab)
The Solution Explorer on the CRT website provides free legal information and self-help tools that enable people to address disputes for up to $5000.