How do I cancel a contract or subscription in BC?
In BC, many consumer contracts have a cooling-off period that gives you the right to cancel within a certain time after signing. For example, you can usually cancel gym memberships, cellphone contracts, and door-to-door sales contracts within 10 days. Some contracts, such as timeshares or payday loans, have longer cancellation rights.
To cancel, you must notify the business in writing and keep a copy of your notice. If you were pressured or misled into signing, you may have additional rights to cancel.
Learn more (opens in a new tab) from Consumer Protection BC.
Others found these helpful...
- Consumer Protection BC (opens in a new tab)
This government agency is the regulator for specific types of consumer transactions in BC.
- Peoples Law School (opens in a new tab)
The PLS website provides helpful information about consumer law and debt issues.
- Clicklaw (opens in a new tab)
Clicklaw provides helpful information about consumer law, debt, taxes and finances.
- BC Civil Resolution Tribunal (opens in a new tab)
The Solution Explorer on the CRT website provides free legal information and self-help tools that enable people to address disputes for up to $5000.
- Access Pro Bono BC (opens in a new tab)
Runs free legal clinics across BC. Get free summary advice to help you navigate consumer contracts, debt lawsuits, or being sued in Small Claims Court.
- Credit Counselling Society (opens in a new tab)
This non-profit provides free credit counselling. They can review your financial situation, negotiate with creditors and set up a management plan to consolidate unsecured debt.
