Can debt collectors call me at work in British Columbia?
Debt collectors in BC are allowed to contact you at work, but only to confirm your employment details or arrange a way to contact you outside of work. They are not allowed to repeatedly call your workplace or tell your employer about your debt.
You can request in writing that collectors stop contacting you at work. Collectors are also not allowed to threaten, harass, or use abusive language. If they break these rules, you can report them to Consumer Protection BC (opens in a new tab), which licenses and oversees debt collectors in the province.
The Credit Counselling Society (opens in a new tab) offers free and confidential support in BC.
Others found these helpful...
- Consumer Protection BC (opens in a new tab)
This government agency is the regulator for specific types of consumer transactions in BC.
- Peoples Law School (opens in a new tab)
The PLS website provides helpful information about consumer law and debt issues.
- Clicklaw (opens in a new tab)
Clicklaw provides helpful information about consumer law, debt, taxes and finances.
- BC Civil Resolution Tribunal (opens in a new tab)
The Solution Explorer on the CRT website provides free legal information and self-help tools that enable people to address disputes for up to $5000.
- Access Pro Bono BC (opens in a new tab)
Runs free legal clinics across BC. Get free summary advice to help you navigate consumer contracts, debt lawsuits, or being sued in Small Claims Court.
- Credit Counselling Society (opens in a new tab)
This non-profit provides free credit counselling. They can review your financial situation, negotiate with creditors and set up a management plan to consolidate unsecured debt.