What are my rights when buying something in BC?

In British Columbia, you have the right to expect that the goods and services you buy are safe, work properly, and match what was advertised. If a product doesn’t work as promised or is misrepresented, you may be entitled to a repair, replacement, or refund. BC law also protects you against unfair business practices, like being pressured into signing a contract you don’t understand. These rights apply whether you buy something in a store, online, or through a contract. For details, visit Consumer Protection BC (opens in a new tab).