How do I file a complaint with the Residential Tenancy Branch?
If you cannot resolve a problem with your landlord directly, you can apply for dispute resolution through the Residential Tenancy Branch. This process is similar to a hearing where both sides present evidence. You can apply online, by mail, or in person at Service BC. The Branch can make legally binding decisions on repairs, rent, deposits, and eviction issues. Start here (opens in a new tab).
Others found these helpful...
- Renting It Right (opens in a new tab)
Tenants learn how to find rental housing, maintain problem-free tenancies, and resolve legal disputes.
- BC Residential Tenancy Branch (opens in a new tab)
This BC government website provides a range of information on residential tenancy.
- Tenant Resource & Advisory Centre (TRAC) (opens in a new tab)
The TRAC website provides a range of information to help tenants address legal issues.
- Tenant Survival Guide (TRAC) (opens in a new tab)
A comprehensive overview of tenants' and landlords' rights and responsibilities in BC, covering key topics including evictions, repairs, quiet enjoyment, and deposits.